Debit & Credit Card Support

Debit Cards:

• For a lost or stolen Visa® debit card, dial 1.800.523.4175
• FRIS Alert System - 1.800.327.8622
• Change PIN - 1.866.985.2273
• Register your debit card to receive activity alerts

After-Hours Debit Card Support:

• For after-hours debit card support, dial 304.363.5320 (option 6)

Credit Cards:

• For a lost or stolen Visa credit card, dial 1.800.558.3424
• For a lost or stolen American Express® credit card, dial 1.866.552.8855
• For a lost or stolen Visa home equity credit card, dial 1.800.991.4961

Credit Card Online Account Management:

• To access Visa and American Express Card Member Services for consumers and businesses, go to www.myaccountaccess.com
• For Visa home equity credit cards, go to www.ezcardinfo.com