At Fairmont Federal Credit Union, we are committed to protecting the privacy and security of the information you share with us. As part of our long tradition of trust, your personal and financial information has been and will continue to be handled carefully and sensibly. We maintain high standards to safeguard your personal financial information at all times and this notice will help you understand how we protect and use that information.
Online Privacy & Weblinking Practices
In addition to Fairmont Federal Credit Union's standard privacy policy, we provide this supplemental information that pertains to the privacy and confidentiality of your personal information on our website, as well as our weblinking practices.
Delete Your Online Banking Access
To delete your Fairmont Federal Credit Union (Fairmont FCU) Online and Mobile Banking account profile, please contact a Member Experience Representative during normal business hours by calling 304-363-5320, Option 1 Monday thru Friday 8 AM-5 PM.
Deleting online banking access means that Fairmont FCU will delete your username and password, and you will no longer have access to your Fairmont Federal Credit Union accounts online or through our mobile app. Any scheduled transfers you had set up will be deleted and will not be processed. If you have opted in to receiving eStatements and tax documents, your preferences will be changed to receive paper statements and paper tax documents.
Your online banking profile settings will be deleted and no longer available to you or to Fairmont FCU.
You may reestablish a new online banking profile anytime by re-enrolling your accounts for online banking access.
Information Collected & Stored Automatically
On our website we collect and store only information related to your visit that will be used in research in order to provide you with better service such as your Internet domain or IP address, the type of browser and operating system you use, the date and time of your visit, the pages you visited, and if you linked from another site.
If you enter into a transactional area, we will collect personally identifiable information for security purposes to authenticate your identification in order to authorize your transactions, but only if specifically and knowingly provided by you. We do not give, sell, or transfer any personal information to third parties, unless required by law, under some other permissible purpose set forth by regulation, or specifically authorized by you.
Information Collected from Emails and Web Forms
If you complete one of our interactive forms or submit an email through our website, your information will be received and used by Fairmont FCU employees as described at the point of collection. It will not be provided to non-affiliated third parties. We recommend that you do not include sensitive information in emails such as account or social security numbers. If you are not comfortable providing information requested via email or web forms, then please contact us directly at 304.363.5320, or by writing to us at PO Box 2139, Fairmont, WV 26555-2139.
Use of Information & Third Party Suppliers
Fairmont FCU limits the use and collection of all information to that which is necessary to maintain and administer financial services to you, provide excellent service, and offer new products and services that may be beneficial to you.
We may use third party suppliers or service providers to facilitate our services. If we do outsource one or more aspects of our financial services, we will require them to perform to our service and privacy standards and will restrict how they may access, use, or disclose your information. We will take every precaution to insure these suppliers do not retain, disclose, or sell your information to third parties.
Children's Online Privacy Policy
Protecting the privacy of children is of paramount importance to Fairmont FCU. Therefore, we do not knowingly collect or use personally identifiable information from children. While our website does provide a children's area, it is intended for educational and entertainment purposes only. If you are under 18, you may use our website only with the knowledge or involvement of a parent or guardian.
Weblinking Practices
Solely as a benefit and convenience to you, Fairmont FCU may provide you with access to information, products, or services offered on websites that are owned or operated by other companies or third parties. We provide this access through the use of hyperlinks that move you automatically from the Fairmont FCU website to another website. While we take every precaution to provide you with helpful and reliable resources, Fairmont FCU does not endorse, approve, or guarantee information, products, services, or recommendations provided at any of the sites to which we have provided links. Because we may not always know when information on a linked site is changed, FFCU shall not be responsible for the content or accuracy of any third party website. Fairmont FCU shall not be responsible for any loss or damage of any sort resulting from the use of a linked website nor will it be liable for any failure of products or services advertised or provided on these linked sites. We offer these links on an "as-is" basis. When you visit a linked website by using a link on our site, you will no longer be protected by our privacy policy or security practices. The data collection, use and protection practices that will apply to your use of the linked website may differ from the practices and protections of Fairmont FCU. You should always familiarize yourself with the privacy policy and security practices of any website you visit before providing any information. Here are some helpful hints to tell you if you've left the Fairmont FCU website:
- A disclaimer page may appear warning that you are leaving FFCU's site and requiring you to select continue in order to leave FFCU's site.
- Instead of Fairmont Federal Credit Union's web address, the URL of the linked website appears in the location box of your browser.
Membership eligibility requirements may apply. This credit union is federally insured by the National Credit Union Administration.
Loan approval based on qualified applicants. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.
